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Shipping Policy

 

All orders are processed within 3 to 5 business days (excluding weekends & holidays) after receiving your order confirmation email, you will receive another notification when your order has shipped. 

 

UK Standard shipping £3.99

Estimated delivery time 3-5 business days

Next day delivery (1 working business day) £6.99

Europe 5-7 business days

Rest of the wold 10-14 business days.

WORLDWIDE SHIPPING

All international deliveries are via Standard International Tracked For Delivery via Royal Mail which takes approximately 10-14 working days to deliver (after date of dispatch).Countries such as the US and Canada  all take approximately this long to deliver. Please note, if the parcel is held in customs, this can affect the delivery time.

 

Please note, some parts of the world can take up to several weeks to be delivered. This includes countries such as South Africa and also parts of the Middle East. There may also be cases where parcels sent to these regions get lost, if this is the case, a partial refund will be issued six weeks after dispatch if the parcel is still not delivered.

 

 

Duty and Tax

Please note, as we are no longer part of the European Union (EU), International customers purchasing from outside of the UK (Europe, United States and beyond) may be liable to pay duty and tax when receiving their parcels.

 

Delays

We use the Royal Mail service which gives us an approximate timeframe on when the parcel will be delivered to your door. However, there may be times when delays occur. This can occur any time especially during public holidays such as Christmas, Easter and bank holidays. We cannot be held for any delays caused as once the parcel has been dispatched by us, it is then the responsibility of the Royal Mail service for you to receive your parcel on time.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 3 to 5 0r (worldwide 10-14) business days of receiving your shipping confirmation email, please contact us at arrazzaqtheprovider@outlook.com with your name and order number, and we will look into it for you.

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